Frequently asked questions

Licensing

Single User license

The Single User license gives the right to install the software on up to 3 computers of the owner.

Site license

The Site license gives the right to install the software on 50 computers with in a school.
You can ask for pricing information to install Scienc64-GDmath8 on more than 50 computers here.

Installation

At launch, installation displays 'Close all Word documents and click Continue.'

To install the software, all winword.exe processes shall be terminated. Quit all Word documents and, if necessary, using the Task manager, terminate all winword.exe processes.

After installation

At first launch of Word after installing the software, Word asks you to accept macros from source 'PAILLET FABRICE...'

Answer yes to accept our digital certificate.
We are currently working to skip this step.

After a while

After a while Word may give strange results when using the Scienc64 and the GDmath8 template.

This happens when Word becomes unstable. You should repair Word/Office, either using the control panel, add/remove programs or with the Word/Office CD with the repair/reinstall function.

Display

You get expressions like {EQ \f\do2\(a,b)}

These are field codes. Click {a} to hide them or from the Tools menu choose Options/Display and deselect display field codes.

You get Error!

Click {a} to display the field code: the field is not formatted correctly. Correct it or delete the whole field code.